Customer Adviser Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

3.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working full time in branch, getting given little to no time to complete my appreticeship work.

    2/10
  • 2. Have you learnt any new skills or developed existing skills?

    • recapped some basic english and maths... Gained many new skills needed for my job

    5/10
  • 3. To what extent do you enjoy your programme?

    • Unfortunately I don't.

    2/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feeled valued as an employee.

    7/10
  • 5. How well organised/structured is your programme?

    • no structure to my apprenticeship programme

    1/10
  • 6a. How much support do you receive from your training provider?

    • occasional contact

    4/10
  • 6b. How much support do you receive from your employer?

    • little to none

    1/10
  • 7. How well does your salary/package meet your costs?

    • The pay is average, not great compared to the demands of the role

    5/10
  • 8. Are there many opportunities outside of work?

    • only social events

    5/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Yes, for a job but not for an apprenticeship

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • ask about the salary up front

Details

Level 2 Apprenticeship

Finance

East of England

March 2018

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