Applications Support Analyst Review

by CGI

Rating

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As an Applications Support Analyst, I deal with incidents on a day-to-day basis whilst monitoring applications.

9/10

2. Have you learnt any new skills or developed existing skills?

Qualifications I have gained is the ITIL Foundation. I have developed new skills in Java and SQL.

7/10

3. To what extent do you enjoy your programme?

I enjoy the work that I do on a day-to-day basis and the team I have around me as they provide experience which I can benefit from. The training courses are good because I am always learning something new and can potentially apply the learning to my work.

6/10

4. How valued do you feel by CGI?

I feel valued by CGI as I am praised by managers when exceeding expectations (either by email or internal recognition - APPLAUD).

10/10

5. How well organised/structured is your programme?

A spreadsheet was provided with all training courses over the period of two years.

4/10

6a. How much support do you receive from your training provider?

I receive support from my assessors once a month when I have my monthly meeting.

8/10

6b. How much support do you receive from your employer?

I receive the expected amount of support from my employer from line manager. They have told me numerous amount of times that if I need anything, to contact them.

10/10

7. How well does your salary/package meet your costs?

My salary meets my costs.

9/10

8. Are there many opportunities outside of work?

There are events that do happen outside of work which I partake in.

7/10

9. Would you recommend CGI to a friend?

Yes

9b. Why?

I would recommend CGI to a friend because they are a great company to work for (in terms of learning through training courses and the work) and they provide many benefits.

10. What tips or advice would you give to others applying to CGI?

Have an interest in the IT industry.