1. Please give an overview of your role and what this involves on a day-to-day basis:
I work in Canon's Digital Platform Team as an IT Specialist. My job is primarily working with the Operations team in our scanning and print site in Livingston. This involves general maintenance of the operations process to allow the staff to fulfill the work within the SLAs. I do a lot of daily work on our servers and technical infrastructure to publish jobs that will be printed and enclosed. I work with the rest of the Digital Platform team in Birmingham who assign project work and technical issues.
2. Have you learnt any new skills or developed existing skills?
I gained a IT Apprenticeship Diploma which I was really happy with. The training courses that the college provided were great and allowed me to gain knowledge on a wide variety of subjects within IT. I gained a Microsoft certification through the college as well which was great. The overall personal skills I have improved on aside from the IT training are things like Confidence, people skills, organisation and attention to detail.
3. To what extent do you enjoy your programme?
I really enjoy working for Canon. The work is different one week to the next which keeps it interesting. The people I work with are great both on site and further afield. There is flexibility which makes a positive difference as well. The professional culture within Canon is something that makes you work harder to become better which is a good things as well.
4. How valued do you feel by Canon UK?
I feel very valued at Canon. I have received a couple of awards in my time here which has made me feel great. The feedback from my manager when we have 1-1 meetings is great as well which makes a big difference. Also, a lot of my work involves fixing issues for the production operation staff so when these get sorted I get immediate recognition from them which makes you feel valued and positive.
5. How well organised/structured is your programme?
The induction was good in that we went down to the Canon HQ outside London. This allowed us to get a great insight into the size of the company if it was not already properly known. The support I received from the HR staff when joining and throughout the programme was great and much appreciated.
6a. How much support do you receive from your training provider?
I received great support from my training provider. They were always on the other end of the phone if I needed anything. The support I got when preparing for the final exams was great as well with the amount of training resources they provided along with answering any questions I had.
6b. How much support do you receive from your employer?
I receive a good level of support from my employer. This included great feedback from my manager and the HR team. The day to day encounters with the staff here in Livingston were always positive including with the management here. They all made me feel welcome and included which makes a big difference.
7. How well does your salary/package meet your costs?
I only live 10 minutes away from the site in Livingston so petrol costs for my car are minimal along with the free parking at the site. The salary I received during the apprenticeship was great and made a big difference. The package that you get with Canon in general is great.
8. Are there many opportunities outside of work?
There are opportunities outside of work providing you live near London. There aren't so many for up in Scotland. The site I work in organises things occasionaly like 10 Pin Bowling but in terms of general Canon activities, they are mainly at the Canon HQ in England.
9a. Would you recommend Canon UK to a friend? *
9b. Why? *
Canon are a great company to work for. They provide a lot of support to you throughout your time. The work is always challenging and engaging. The people that work here are really nice. The motivation levels are great which keeps you striving to do well. The apprenticeship package is great in terms of the work element alongside the training courses.
10. What tips or advice would you give to others applying to Canon UK? *
I would say you need to know about the company, not just in terms of the worldwide camera type image of the company but the work they do within the UK. Have a few examples ready of experiences you've had in the past for stuff that is relevant to the job.
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