Apprentice support engineer Review

Apprentice support engineer. Daily health checks every morning on various accounts to make sure that servers and services are running and to fix any issues that come up , meetings with customers on most days and going through support queues.

learnt more about citrix and how it works and have developed my skills in a lot of IT areas in general , even application such as office 365 and windows 7 etc , been on one training course so far for a networking fundamentals mta

I enjoy working with my team and the tasks that I am asked to do as it gives me the freedom to learn and the team are always there to help if I am stuck or don't know what to do

always have regular meetings with my line manager regarding how I am doing and always given plenty of work to do but not too much , always given feedback on work aswell

all very organised , set dates for training and meeting my skills coach

skills coach is there to help and visits every 5-6 weeks to discuss my work and is very helpful

I am given time to do any training I need to do and help from

no issues

lots of social events outside of work

Yes

good pay for an apprentice and lots of training and opportunities

Try and sell you as a individual