Facilities Assistant Apprentice Review

My role is Facilities Assistant at Fujitsu. This involves various aspects of building management such as on site building projects, the management of COSHH and contractors on site e.t.c.. As part of facilities for the building, we also grant access to particular rooms within the building, as well as access onto site. We have a lot of dealings with the Post Room, I am trained to work in the Post Room and also as Receptionist for site.

I have learnt various skills whilst working as an apprentice in Facilities. I am now fully aware of most of the business documentation that has to be maintained as well as being able to maintain it and write it myself. My customer service and focus skills have greatly improved whilst working here. I have also developed my team working skills whilst working with a close team from the time I started.

I have enjoyed the program whilst completing my role within the Facilities team. I have learnt a lot about facilities management whilst working here. I have found the role interesting and engaging. In the first year I found the NVQ coursework a bit tedious – but now in my second year I am finding mush more useful and interesting.

I feel like a very valued member of the facilities team. From when I started, I have been trained by my team and now feel very confident in various aspects of the job which I am now able to complete on my own – and am trusted to complete to a high standard.

Now that I am with a different Apprenticeship Provider it is much more structured. I know exactly what coursework I am expected to complete on a monthly basis and any work that I send off is quickly evaluated and marked. If I have not completed something correctly I am given time to add information and helped to ensure that I understand what the criteria is asking of me.

I receive a lot of support from my trainer. My trainer is always at the end of the phone or an email if I need help with any coursework or do not understand what is expected of me. My trained ensures that we have either a face to face appointment or a phone appointment every month.

I receive a lot of support from my employer. My employer ensures that I am completing tasks that will allow me to provide evidence for my coursework. My employer ensures that I know what I am doing, and is always at hand to answer any questions that I may have.

In the first year my salary did not meet my costs – if I had been living away from home at the time there would I been no way for me to pay living costs/travel costs. Now that I am in my second year and my salary has increased I am much more comfortable in this sense.

There are lots of opportunities outside work to get involved in community projects or the local college/school. In my spare time I do not much in my spare time now but used to be involved in a local wildlife charity, rehabilitating injured and sick wildlife to be released back into the local area.

Yes

Yes, I would recommend Fujitsu to a friend as there are many opportunities for apprenticeships within the company. Whether you are interested in commercial, IT, Facilities Management, finance etc. there is something for everyone. Fujitsu also support there apprentices very well and offer many opportunities for personal and professional development in and outside work

I would advise others applying for apprentices at Fujitsu to be aware that the you should be very prepared for your interviews – ensure you know the job that you are applying for and information about the company. Be confident during the process, and show off your skills – also ensure that you show where you would like to improve your skills and where you would like to develop.