Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is to make the shop floor look presentable as well as reduce the risk of any health and safety on the shop floor and give the customers a great experience.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I’ve learnt a lot about customer service skills and how to interact with staff members in a professional way as well as customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy the programme I’m on as it is an easy going programme yet there’s always new skills to learn

    10/10

  • 4. How valued do you feel by Aldi?
  • I feel extremely valued by Aldi, everyone helps everyone and I couldn’t ask for a better team

    10/10

  • 5. How well organised/structured is your programme?
  • The programme I’m on is very straight forward and easy to follow

    10/10

  • 6a. How much support do you receive from your training provider?
  • I receive more than enough training from my training provider, always get help when I’m struggling and won’t be left not knowing what to do

    10/10

  • 6b. How much support do you receive from your employer?
  • Again I receive so much support from my employer I could turn to her for anything and she’ll always support me the best way possible

    10/10

  • 7. How well does your salary/package meet your costs?
  • I’d say it is a good salary for apprenticeship wage but it isn’t lasting me the whole month... it’s running out mid month which leaves me struggling for the other half, but definitely a good wage

    7/10

  • 8. Are there many opportunities outside of work?
  • I’m not sure what this is referring to

    1/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • Low costs, minimal brands to chose from, amazing customer service, career opportunities, everyday amazing


  • 10. What tips or advice would you give to others applying to Aldi?
  • I would tell them that it’s hard work but very rewarding and to just take each day as it comes and enjoy their experience


Details

Level 2 Apprenticeship

Customer Service

North West

February 2018


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