Warehouse manager Review

by Fortnum & Mason

Best Apprenticeship Employer

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am an office manager, I oversee two teams. One look at all cu orders leaving the site, the second book all the PO's delivered into site onto the system. I ensure we work efficiently and accurately.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Main skills learnt were all associated with people- dealing with training, reviews etc

    10/10
  • 3. To what extent do you enjoy your programme?

    • it was very informative and I gained more knowledge.

    10/10
  • 4. How valued do you feel by Fortnum & Mason?

    • I don't not feel as valued as I could.

    6/10
  • 5. How well organised/structured is your programme?

    • My programme was very structured.

    10/10
  • 6a. How much support do you receive from your training provider?

    • My provider was very supportive and able to help when I needed.

    10/10
  • 6b. How much support do you receive from your employer?

    • I receive less support but if I ask it will be given.

    8/10
  • 7. How well does your salary/package meet your costs?

    • I am underpaid compared to my other colleagues within my department at the same level.

    3/10
  • 8. Are there many opportunities outside of work?

    • I think there are options if I were to want to look

    10/10
  • 9. Would you recommend Fortnum & Mason to a friend?

    • No

  • 9b. Why?

    • There is a very unbalanced salary structure, training is not provided for many roles.

  • 10. What tips or advice would you give to others applying to Fortnum & Mason?

    • expect it to be different to other companies

Details

Level 3 Apprenticeship

Customer Service

Central London & City

February 2018

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