Estate Planning Lead at Co-op

Start Date:
2012
Location:
North East
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
£23 annually
Review Date:
January 2018

Connect with Co-op

Review Score

8.4 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Since the completion of my apprenticeship I have been promoted to Management. I lead a team of 12 Funeral Admin Arrangers and also care for the branches. I am involved in recruitment, training and development, care of branches, community, customer service, complaints.

2. Have you learnt any new skills or developed existing skills?

9/10

NVQ 2. Enhanced my existing management qualifications. Time management. Leadership qualities. I have opportunities to develop myself and am part of an amazing and supportive team.

3. To what extent do you enjoy your programme?

8/10

I really enjoyed the programme and spending time with my assessor

4. How valued do you feel by Co-op?

9/10

Extremely valued and appreciated and excited for the future.

5. How well organised/structured is your programme?

10/10

It was good. I knew what was required of me and how to achieve and did so even though I had a couple of months of due to ill-health - I achieved ahead of schedule which was brilliant.

6a. How much support do you receive from your training provider?

9/10

Great support and enjoyed our relationship very much.

6b. How much support do you receive from your employer?

9/10

Lots - management are genuinely interested and want everyone to achieve.

7. How well does your salary/package meet your costs?

4/10

As management in a new role I feel that the salary does not reflect what I am required to do and is much less than some roles of a lower grade than mine.

8. Are there many opportunities outside of work?

8/10

Yes - community, voluntary, social

9. Would you recommend Co-op to a friend?

Yes

9b. Why?

Its ethos and re-build is amazing

10. What tips or advice would you give to others applying to Co-op?

Go for it - its a long term career

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