1. Please give an overview of your role and what this involves on a day-to-day basis:
I am an apprentice and on a day to day basis I do many things like pull the warehouse to make sure the shelves always have enough stock, i also cover tills for about 3-4 hours a day. When covering tills my role includes asking for SAS and promote other products, I must make sure my customer service is good too. Overall I enjoy the variety of work i get from my supervisor rather than just doing the same job all day every day.
2. Have you learnt any new skills or developed existing skills?
As an apprentice in savers I have learnt many things like how to do a picking list, a safe check, tag request. I have also leanrt quite a lot about model store and merchandising, I've also leant quite a lot in my file about security, working in a team, processing payments and customer service. I think my people skills have definitely improved and also getting to know my fellow staff memebers has helped me come out my shell a bit more too.
3. To what extent do you enjoy your programme?
I really have enjoyed my apprenticeship programme I have really learnt a lot about the apprenticeship programme like how to work in a team and all sorts of things. The apprenticeship programme has taught me a lot and it has also made me very confident and it has also brought me out of my shy bubble. Overall i think the apprentice has suprised me in how much i do enjoy it compared to how much i thought i would have done before i started working at Savers.
4. How valued do you feel by Savers?
I feel very valued by all the members of staff here in savers they are all very kind and they have helped me a lot with my work and everything else. I can happily talk and ask for help or advice from just about anyone here. I understand that higher managers and employees are generally busier and have crucial managerial tasks to complete however i do not see these members of staff as much so perhaps a general meeting once a month would improve our work relationship.
5. How well organised/structured is your programme?
The apprenticeship programme is very organised because the teacher knows what's she's doing everytime they visit they always have the work planned out. My work within Savers is generally well organised and i get a lot of help from my peers and supervisors. I know that if there is a rota problem or i do not understand my role on a certain job or task then i can either ask my peers or supervisor. I've never been stuck or worried on a job before for very long. Most jobs usually take time and practice getting into as well so it's good i get the help.
6a. How much support do you receive from your training provider?
I receive a lot of help from my training provider they help me with the questions I can't do and go throught every question with me. As mentioned above, if there is a rota problem or i do not understand my role on a certain job or task then i can either ask my peers or supervisor. I've never been stuck or worried on a job before for very long. Most jobs usually take time and practice getting into as well so it's good i get the help.
6b. How much support do you receive from your employer?
My employer gives me loads of support with my work, every time I ask or need help then they are always willing to help. I have meetings every so often with my supervisor and these are either one-to-one meetings on my personal performance and job role, or they are staff meetings and these are general chats and informative meetings on information about the store/products/staff for example. These meetings are really important to personal development i think.
7. How well does your salary/package meet your costs?
It's ok but I can't wait to finish my apprenticeship so I can get more money by the hour as minimum wage for apprentices is currently £3.50 per hour for under 19 year olds which i think is quite bad however Savers do give their apprentices slightly more than this but it isn't too much. I live at home currently so my finances aren't too much of a worry however i would like to move out and rent a flat or something in the upcoming year or two.
8. Are there many opportunities outside of work?
Not many opportunities however we do get information on local events in the town and charity events as well which is nice. We occasionally go out as a group on a weekend for either a meal and drinks or just drinks and a chat which is nice as it gets me closer to my team and i feel more comfortable in my job and feel like i have more friends at work too. Although this is not organised by Savers' themselves, it's a great way to improve employee motivation and morale.
9. Would you recommend Savers to a friend?
Because all the staff are great it is such a great place to work they all help you no matter what and they're always there for you. The wage isn't the best however you get paid for working as well as getting more education too, so a win-win overall really. I would reccomend the apprenticeship to younger people perhaps who still live at home and do not have a family to take care of yet as costs may be a big issue for them otherwise? Overall it's a nice place to work and generally it's a great workplace.
10. What tips or advice would you give to others applying to Savers?
If you're applying to Savers, I would say to look online at their apprenticeship schemes and ensure you know what you'll be signing up for. ake sure you have a few questions about your possible job role etc. for the interviewers (if you have an interview with Savers). Present yourself in an appropriate manner and also enjoy the process and take something away from it even if you're unfortunate. There are plenty more opportunities with Savers rather than just an apprenticeship. Perhaps start with work experience for a week and show your willingness with this first? I know someone in our store did this and that's how they got in.
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