Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Doing work experience as a sales advisor my day to day role would include: Going on the tills, tidying the shop floor and the stock rooms, managing the people going into the dressing rooms, replenishing the new stock, ensuring my customer service skills were up to a good standard, dealing with enquiries and just being able to give advice to customers on their choice of purchase if wanted.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learnt loads of new abilities particularly client benefit aptitudes sine for M&S the care that a client gets some time recently, amid and after a buy was urgent. I likewise based on my chance administration abilities great time administration is a critical quality for retails since I needed to work productively and organize undertakings fittingly to ensure things complete.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I truly making the most of my work involvement with M&S in light of the fact that it helped me truly pick up involvement with working with individuals and general improving my social and relational abilities. I additionally appreciated the program since working at M&S unquestionably expanded my word related information and comprehension of the abilities, ascribes and capabilities required to in the long run land a position at the store or in a comparable occupation.

    10/10

  • 4. How valued do you feel by Marks & Spencer?
  • My mentor was genuinely valuable all through my work encounter periods They gave me direction, invigorated me on anythings I had overlooked i.e. timing up on the tills and reassured me of my abilities. In store, my associates were every now and again providing guidance when required yet in a positive and supportive path since they knew I was on work involvement and I was learning at work.

    10/10

  • 5. How well organised/structured is your programme?
  • At the point when my work encounter initially started I found the it marginally troublesome since it was the first run through doing work involvement on a genuine shop floor, It was very quick paced yet I began to welcome it and understand the my director and that they were endeavoring to help me. There wasn't a genuine set arrangement for what I was doing every day except I was always doing and attempting new things over the floor.

    8/10

  • 6a. How much support do you receive from your training provider?
  • Sales Clerks have various duties regarding illustration, thing quality is a noteworthy thing watches out for customary schedule, customer direction concerning things and companions, online admonishment center (helping customers as to their solicitations), online things transport organization (ensuring that things are passed on with the most hoisted standards and on booked time) and upkeep check (keeping up stock and things on racks).

    10/10

  • 6b. How much support do you receive from your employer?
  • From time to time M&S have staff occasions where each one of the accomplices that patrons the store can meet up alongside their staff in a social domain and talk.. Furthermore, there are various vouchers and rebates that are on offer for various things inside the store so you should exploit that it you were to proceed . Get-togethers are a major thing for M&S and feeling good among peers is additionally a noteworthy as well.

    10/10

  • 7. How well does your salary/package meet your costs?
  • The salary is pretty good.

    9/10

  • 8. Are there many opportunities outside of work?
  • There are not much

    1/10

  • 9. Would you recommend Marks & Spencer to a friend?
  • Yes


  • 9b. Why?
  • Mainly because it teaches you a crucial skill of client administration and relational abilities. Client benefit is the care that a client gets some time recently, amid and after a buy. Great client benefit is agreeable and affable, and puts the client first. It is imperative in making faithful clients and is key in many graduate professions, for example, administration consultancy and monetary administrations. For instance, a retail keeping money business won't not anticipate that you will have a degree in fund, however may well place awesome significance on client related work involvement.


  • 10. What tips or advice would you give to others applying to Marks & Spencer?
  • When applying Make it certain to peruse the inquiries precisely and answer them. On the off chance that an inquiry incorporates a few sub-questions answer every one of them. Compose your first draft free of the application frame and check it for spelling and linguistic use Be cautious on the off chance that you are taking material from another application not to incorporate the name of the other association. This is the speediest route to the reject heap. Try not to waffle. Keep your answers compact. Alter them for pointless words.


Details

School Leaver Programme

Customer Service

Yorkshire & The Humber

September 2017


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