Rating

7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I manage people, I meet targets and I work in teams to get things done. Our main goal is to give great customer service that goes from being polite to stacking the shelves.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have learnt many skills and I know how to work with people and work in a team to help meet targets. I have become more of a people person and feel like my confidence has boosted

    8/10

  • 3. To what extent do you enjoy your programme?
  • I love being in charge and being able to work in a team, I like the friendly atmosphere and how bonding can help you work effectively and more efficiently to meet specific targets and goals.

    7/10

  • 4. How valued do you feel by Aldi?
  • I feel valued in ways ; we receive gift vouchers at Christmas for our hard work, we get praised at meetings for sales and customer service however I do not feel valued within a team and within my employer.

    7/10

  • 5. How well organised/structured is your programme?
  • First 2 years were good however I have yet to received my new contract for year 3. It is structured because I have training and have to meet targets.

    4/10

  • 6a. How much support do you receive from your training provider?
  • A lot, I'm pleased with my trainer. They are very good at what they do and they are very supporting and get you through all the work with support.

    8/10

  • 6b. How much support do you receive from your employer?
  • Not much, it's all hands on in store therefore they do not get time to dish out support, I wish I was valued more by my employer.

    8/10

  • 7. How well does your salary/package meet your costs?
  • Very well, aldi pay very well but you have to work for it. My costs are low however I earn high which is great and my future is bright if I stay with aldi.

    8/10

  • 8. Are there many opportunities outside of work?
  • Not really. We had an Aldi football tournament which was great and I think they should put on more staff events like this to bring the community together.

    6/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • Because they are a great company to work for, very rewarding. Aldi are one of highest payed company's and the best employers around. Aldi as a whole are fantastic.


  • 10. What tips or advice would you give to others applying to Aldi?
  • Be yourself, be productive and hardworking. They make you work very hard so be prepared to work you're socks off, be quick, be through and meet you're targets.


Details

Level 3 Apprenticeship

Customer Service

East Midlands

September 2017


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