Service Delivery Manger - Compliance Lead Review

by IBM

Best Apprenticeship Employer

Rating

7.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Service Delivery Manger I work with O2 as a client on their business compliance I work daily with the customer to approve actions, I manage an internal team of 6 and the focal for all business controls on the account. I am involved in lots of internal projects.

9/10

2. Have you learnt any new skills or developed existing skills?

I have courses provided by IBM to complete,

8/10

3. To what extent do you enjoy your programme?

I love the role that I am in, IBM's matching process was a success.

8/10

4. How valued do you feel by IBM?

It is a huge company, so it is important to understand your contribution. I just want a good reputation for good work.

5/10

5. How well organised/structured is your programme?

This element could be improved.

6/10

6a. How much support do you receive from your training provider?

Foundation is a fantastic crutch of support available to us, for inside work issues.

5/10

6b. How much support do you receive from your employer?

Same applies ... Foundation is a fantastic crutch of support available to us, for inside work issues.

9/10

7. How well does your salary/package meet your costs?

Fantastic pay in retrospect to other companies. Also great benefits package, will be ordering my BMW next week, thanks IBM!

9/10

8. Are there many opportunities outside of work?

9/10

9. Would you recommend IBM to a friend?

Yes

9b. Why?

Fantastic opportunity to work for a global leader.

10. What tips or advice would you give to others applying to IBM?

Be honest, and be yourself ... That is what people want to see. Have fun with the assessment centre. If you know someone in the company, mention it. Be positive will all that you say.