Rating

8.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a general manager of a pub and effectively run a day to day business invoving risk assessments, audits, budgeting, orders, deliverys and a customer facing role.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes i learnt a bit more on how to be a great leader and gained some good leadership skills with feesback from my mentor.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have really enjoyed my programme and i am already considering doing another one.

    10/10

  • 4. How valued do you feel by Greene King?
  • Over the past year it has been a real struggle working really long hours and not being consistent with a work social life balance. More and more jobs are being put on general managers and the stress of job sometimes feels there is lack off suport.

    6/10

  • 5. How well organised/structured is your programme?
  • Very well there was some fantastic modules being covered.

    10/10

  • 6a. How much support do you receive from your training provider?
  • She assisted me where my knowledge was lacking and this has really helped me in being a better manager.

    10/10

  • 6b. How much support do you receive from your employer?
  • Greene king provide some great training oppertunities but with long hours it sometimes is very difficult to focus on being 100% at your job as often you are very tired.

    7/10

  • 7. How well does your salary/package meet your costs?
  • I feel that salary is extremely low for the job we have to do. We could work 80 hrs a week and still get paid the same as a manager doing 48 hours a week.

    7/10

  • 8. Are there many opportunities outside of work?
  • Not currently due to dismissing some staff and staff turnover being quite high

    6/10

  • 9. Would you recommend Greene King to a friend?
  • No


  • 9b. Why?
  • They are a fantastic company but i feel that being a manager we are unable to have a life and enjoy our time outside of work.


  • 10. What tips or advice would you give to others applying to Greene King?
  • They are willing to invest in your training.


Details

Level 3 Apprenticeship

Customer Service

Greater London

September 2017


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