1. Please give an overview of your role and what this involves on a day-to-day basis:
On a day to day task it would involve working with the team in the store helping and serving customers, ensuring shelves are stocked and the store is welcoming and attractive. My main duty was making sure I knew how to increase sales through product placement and understanding the business and maintaining the brand reputation.
2. Have you learnt any new skills or developed existing skills?
I've learnt loads of new skills such as developing my confidence when working with new people, learnt how crucial it is to be hard working and being able to think on your feet. I've worked on my work ethic and now understand how needed a strong work ethic is and a flexible approach.
3. To what extent do you enjoy your programme?
I feel like my program has a decent adjust, with a half leave a week and one day a month Classroom session permits me the chance to organize my capabilities. I'm never viewed as just being a junior apprentice and not a normal sales advisor in my work. Instead I'm just like anybody else. But, some of the time I despise to what extent it takes for work to be checked, maybe my assessors are given excessively numerous students to care for that may be the reason why so I understand.
4. How valued do you feel by Superdrug?
I feel like an exceptional colleague at Superdrug I'm really pushed on a daily basis out of my comfort zone but I feel like the people around me see the potential in me, and have truly urged me to act upon my existing skills and do things I wouldn't normally do.
5. How well organised/structured is your programme?
I feel like my program is efficient more often than not. I encountered some hurdles when my assessor was changed twice a couple of months in, and I feel like this caused defers but however I am still being able to to manage. I do however believe it was not my assessors fault but I do feel that he just had lot of work and it took a little while if not months to get a review and criticism.
6a. How much support do you receive from your training provider?
I meet with my instructor/assessor quite a lot and he is very supportive, there are no actual college day since you are assessed all year round. Then in the last month of the apprenticeship you have to take part in an end assessment with an independent Assessor, which includes an observation of your ability, a discussion around your experiences and a multiple choice written test. But with the support I've received before hand I passed with flying colours.
6b. How much support do you receive from your employer?
I didn't receive that much support from my manager in comparison to my actual assessor. Anything queries I had they were passed onto my assessor more so my employer. On the shop floor I did get some assistance with how to manage stock take and how to deal with customer queries effectively and efficiently.
7. How well does your salary/package meet your costs?
The salary is okay for me since I live at home and near to the store, but for someone who isn't the salary would not be sufficient at all.
8. Are there many opportunities outside of work?
No there are not many opportunities outside work, once I finish my shifts that is all there is to it.
9. Would you recommend Superdrug to a friend?
It was a new environment and even though it was a basic role I improved on my own abilities. Also you get loads of benefits working there you’ll ge receive a staff discount and loyalty card that gives you up to 30% off products and services in store and also includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers. And because it is an apprenticeship you can also apply for an Apprenticeship NUS card, which gives you 10% discounts at some more stores too.
10. What tips or advice would you give to others applying to Superdrug?
I believe what's most imperative, particularly all through the application procedure, is that the there is a route you can take to apply for Superdrug via the Fast Track. This implies you should demonstrate your current and expand on your initiative qualities. It tests on you capacity to assume responsibility, your group working abilities and your USP. What is one of a kind about you that you can expand on to make you fundamental to a group? You don't should be 100% prepared when you apply or when you begin, its potential that they tend to be looking for! Good Luck