Assistant and Customer Greeter at Pets At Home

Start Date:
2016
Location:
Central London & City
Programme Type:
Work Experience
Review Date:
August 2017

Review Score

6.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required. To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

2. Have you learnt any new skills or developed existing skills?

7/10

Yes, I am more open to new people even though that isn't necessarily a new skill. It helped with my confidence and people skills. To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

3. To what extent do you enjoy your programme?

5/10

I enjoyed it but it was quite hard work and quite tiring, you had to stay on your feet and there was always a job to do. The team were so friendly and a lot of the customers were too. To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

4. How valued do you feel by Pets At Home?

7/10

Quite valued, the rewarding of words was quite often and I felt praised as if i was doing what i needed to do right.To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

5. How well organised/structured is your programme?

6/10

I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone. To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

6a. How much support do you receive from your training provider?

8/10

To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

6b. How much support do you receive from your employer?

8/10

To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

7. How well does your salary/package meet your costs?

1/10

I didn't get paid. To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

8. Are there many opportunities outside of work?

7/10

To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

9. Would you recommend Pets At Home to a friend?

Yes

9b. Why?

I enjoyed it but it was quite hard work and quite tiring, you had to stay on your feet and there was always a job to do. The team were so friendly and a lot of the customers were too. I am more open to new people even though that isn't necessarily a new skill. It helped with my confidence and people skills.And if you love animals its perfect. I also had felt quite valued, the rewarding of words was quite often and I felt praised as if i was doing what i needed to do right.

10. What tips or advice would you give to others applying to Pets At Home?

To include more structure and avoid staff saying 'I wouldn't say it is particularly structured as you can kind of do your own thing and clean the shelves alone and you can talk to whom ever you decide to talk too so it isn't set in stone.' They should encourage customer interaction more. You go in and register. Make sure all of the floors are clean and keep all of the products on the shelves neat and tidy. Greet and meet customers and assist them on their shopping experiences. A lot of interaction with customers was required.

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