Customer Advisor Review

by ASDA

Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working on tills, helping with stock and helping customers with enquiries

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes customer service and also the importance of speed on the till

    10/10
  • 3. To what extent do you enjoy your programme?

    • Met some very good and nice people who were helpful and treated me nicely.

    10/10
  • 4. How valued do you feel by ASDA?

    • They provided me with a lot of support when starting, admin was good and I enjoyed my few months there

    10/10
  • 5. How well organised/structured is your programme?

    • Good they have a good structure for work experience

    10/10
  • 6a. How much support do you receive from your training provider?

    • Good I had a mentor each shift to help if I needed to ask for anything

    10/10
  • 6b. How much support do you receive from your employer?

    • Enough to help me get on with the everyday tasks. Also offer for more support if I choose to go back and progress.

    10/10
  • 7. How well does your salary/package meet your costs?

    • They pay well for the work compared to other supermarkets

    10/10
  • 8. Are there many opportunities outside of work?

    • Apart from socialising not so much

    8/10
  • 9. Would you recommend ASDA to a friend?

    • Yes

  • 9b. Why?

    • They have good support and structure and pay well.

  • 10. What tips or advice would you give to others applying to ASDA?

    • Be yourself as they are big on being customer friendly

Details

Work Experience

Customer Service

South East

July 2017

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