8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I had to talk to customers about ongoing travel deals.

7/10

2. Have you learnt any new skills or developed existing skills?

How to interact in a calm and professional manner with clientele.

9/10

3. To what extent do you enjoy your programme?

Quite a lot.

10/10

4. How valued do you feel by Thomas Cook?

Quite as the team was encouraging and I felt involved,

10/10

5. How well organised/structured is your programme?

Quite organised.

8/10

6a. How much support do you receive from your training provider?

Some

8/10

6b. How much support do you receive from your employer?

Quite a bit

8/10

7. How well does your salary/package meet your costs?

I was not paid.

7/10

8. Are there many opportunities outside of work?

Not many

9/10

9. Would you recommend Thomas Cook to a friend?

Yes

9b. Why?

It had a good working environment and I learnt to interact well.

10. What tips or advice would you give to others applying to Thomas Cook?

Don't be late, they do not appreciate that.

Work Experience

Central London & City

June 2017

Assistant Review