Group User Access Unit - Clerical B Review

My team deal with users access to systems. We manage and maintain internal users system access, we are in charge of adding and removing access. So when memebers of staff join or leave RBS we would be the team that deals with this, also when memeber sof staff change departments they may need access to other systems so we would grant this.

Personal skills have improved eg. communication, confidence and time management. Studying for a bankers qualification for my apprenticeship.

I enjoy my job role but I don't enjoy the apprenticeship side for the main reason is that both sides do not match. I am studying for a bankers award but my job role is nothing to do with banking, so my qualification is irelivent.

I do feel valued, I have a learnt a lot in a short space of time and my manager has recognised this,

Poorly, my task books are impossible to complete as they are for a customer facing role and for a financial services position which I am neither so I cannot complete them. My qualificaion side is fine but the competence side is not.

My assessor visits me every 4-6 weeks at my place of work, however it is hard to get a response from him via email inbetween visits.

A lot, management are very supportive.

After I have paid out for everything I have, eg. phone, rent, car etc. I have minimal money left for the remaining month. Saving is hard as I am always waiting for payday.

We are not made aware of these, once a year a few people are allowed out of the office to partake in CI events but apart from that nothing.

Yes

huge compnay to work for and internal vacances are available to move department.

give us much detail in your applciation process as possible, spent time researching the job you are applying for and researching about rbs.