Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by PCMS Group?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend PCMS Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to PCMS Group?
Service desk apprentice, Tasks such as answering calls, fixing tills and resetting passwords.
Yes I have learnt a lot about IT in general, I did not know a lot before about IT but I have learnt a great deal now, however there is still a lot more to learn.
It is a good experience.
I feel valued.
It is well organised but could be better.
I do receive support from JBC and I have been told I can go back to them and ask for help whenever I need it.
I receive support from my employer and they do help me out a lot
The salary could be higher.
I am not too sure about this.
Yes
They are good employees and they do provide support for apprentices.
Be professional and do not be shy.
Details
Level 3 Apprenticeship
Information Technology
West Midlands
May 2017