Rating

5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Service desk apprentice, Tasks such as answering calls, fixing tills and resetting passwords.

    5/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have learnt a lot about IT in general, I did not know a lot before about IT but I have learnt a great deal now, however there is still a lot more to learn.

    5/10

  • 3. To what extent do you enjoy your programme?
  • It is a good experience.

    5/10

  • 4. How valued do you feel by PCMS Group?
  • I feel valued.

    5/10

  • 5. How well organised/structured is your programme?
  • It is well organised but could be better.

    5/10

  • 6a. How much support do you receive from your training provider?
  • I do receive support from JBC and I have been told I can go back to them and ask for help whenever I need it.

    6/10

  • 6b. How much support do you receive from your employer?
  • I receive support from my employer and they do help me out a lot

    7/10

  • 7. How well does your salary/package meet your costs?
  • The salary could be higher.

    3/10

  • 8. Are there many opportunities outside of work?
  • I am not too sure about this.

    4/10

  • 9. Would you recommend PCMS Group to a friend?
  • Yes


  • 9b. Why?
  • They are good employees and they do provide support for apprentices.


  • 10. What tips or advice would you give to others applying to PCMS Group?
  • Be professional and do not be shy.


Details

Level 3 Apprenticeship

Information Technology

West Midlands

May 2017


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