Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Working on the phones dealing with customer issues and solving them

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt many new skulls such as. Communication Working as a team problem solving Time keeping

    9/10

  • 3. To what extent do you enjoy your programme?
  • I very much enjoyed the experience it was great working under pressure and having to handle customers and calm them down at times when they where frustrated

    7/10

  • 4. How valued do you feel by Sky?
  • I think Im valued as it was a good experience and I got a long with the team very well. Everyone was treated as an equal

    10/10

  • 5. How well organised/structured is your programme?
  • It was very organised with deadlines to make. The structure of the tasks where very simply laid out and easy to understand

    6/10

  • 6a. How much support do you receive from your training provider?
  • You receive constant support with plenty of experienced staff around if any problems did happen to occur

    6/10

  • 6b. How much support do you receive from your employer?
  • I received plenty of support for the first week and then was able to continue on my own to do my job. However I still had my team around me if I did need more support. I never felt as if I was left alone

    8/10

  • 7. How well does your salary/package meet your costs?
  • The salary was the minimum working pay with bonuses available each month depending on how well your team worked. Plenty of opportunitys for extra money or even hours.

    8/10

  • 8. Are there many opportunities outside of work?
  • There are benefits you get for working for the company such as discount packages on the products they sell

    8/10

  • 9. Would you recommend Sky to a friend?
  • Yes


  • 9b. Why?
  • Fantastic training. Many bonuses. Great team of people.


  • 10. What tips or advice would you give to others applying to Sky?
  • Good communication skills would be needed and lots of patience and insuiasam.


Details

Work Experience

Information Technology

Scotland

May 2017


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