Shop assistant at Waterstones

Start Date:
2013
Location:
Greater London
Programme Type:
Work Experience
Review Date:
May 2017

Review Score

7 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

6/10

Shop assistant, had to talk to customers and restock shelves

2. Have you learnt any new skills or developed existing skills?

7/10

Confidence on customer service

3. To what extent do you enjoy your programme?

9/10

It fell like it gave me confidence to work in other retail jobs

4. How valued do you feel by Waterstones?

9/10

Very valued, I felt like a true member of staff

5. How well organised/structured is your programme?

8/10

Very organised, I had certain shifts and always knew who to talk to if I had a problem

6a. How much support do you receive from your training provider?

8/10

My provider was there for every step of the way

6b. How much support do you receive from your employer?

5/10

I felt like i was handed off to someone else

7. How well does your salary/package meet your costs?

3/10

It was work experience so not very well

8. Are there many opportunities outside of work?

8/10

There are now that I have experience

9. Would you recommend Waterstones to a friend?

Yes

9b. Why?

It is a friendly and comfortable shop

10. What tips or advice would you give to others applying to Waterstones?

Be confident

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