• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Bar work. Including cleaning, pouring pints, making coffee, mixing drinks, etc. Making desserts in the kitchen. Setting tables with cutlery and serviettes and condiments etc.


  • 2. Have you learnt any new skills or developed existing skills?
  • Learnt how to pour a decent pint and how to change barrels and soft drink pumps. Also stock checks.


  • 3. To what extent do you enjoy your programme?
  • I enjoyed the job, but wasn't such a fan of the people unfortunately.


  • 4. How valued do you feel by Whitbread?
  • Again, I didn't enjoy the people and the shift managers could be very rude. Using foul language and shouting at people.


  • 5. How well organised/structured is your programme?
  • It was easy enough to follow


  • 6a. How much support do you receive from your training provider?
  • Very little


  • 6b. How much support do you receive from your employer?
  • Not a great deal


  • 7. How well does your salary/package meet your costs?
  • It really doesnt


  • 8. Are there many opportunities outside of work?
  • Yeah luckily


  • 9. Would you recommend Whitbread to a friend?
  • Yes

  • 9b. Why?
  • The company were fine to work under, but the staff I worked with were difficult and very cliquey

  • 10. What tips or advice would you give to others applying to Whitbread?
  • Get a good nights sleep before a shift!


Work Experience

Catering & Hospitality

South East

May 2017

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