Rating

9.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • It was a customer facing role serving food and ensuring customers were satisfied. Involved also cleaning and setting up/taking down for various stages of the day and communicating with kitchen and bar

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Confidence, customer communication, multitasking and coordination. I have also managed to develop my skills with dealing with problem customers as they can often be difficult

    10/10

  • 3. To what extent do you enjoy your programme?
  • I believe its a great role, perhaps not for life, but to build confidence and ecxperience with such a wide variety of people. It is so nice to be able to go into wok and know you are supported

    10/10

  • 4. How valued do you feel by Whitbread?
  • Extremely. Great company. I would say that out of all of the work experiences I have been on, that Whitbread seem to value not just me but all of theiir staff throughout the company

    9/10

  • 5. How well organised/structured is your programme?
  • The structures in place make it feel very secure and manageable and the biggest pressure is really time, however i think that time management and working to deadlines is important within an organisational context

    9/10

  • 6a. How much support do you receive from your training provider?
  • Although i dont require a huge amount they are always on hand if i need to ask a question and I can also contact any of the staff as we seem to build a real team mentality on the shifts

    10/10

  • 6b. How much support do you receive from your employer?
  • Exactly as much as I ask for. They are not overbearing and trying to spoonfeed me because thats not right, but also i dont feel stranded and alone at any point

    10/10

  • 7. How well does your salary/package meet your costs?
  • /VEry Well. I'd have to say that of all the salaries, theirs is very competetive and I would really feel too cheeky to ask for any more because It's not like its brain surgery!

    9/10

  • 8. Are there many opportunities outside of work?
  • Lots to socialise and feel part of a team. We often stay for food after a shift or go out and have a party night in a club to let all of our hairs down adter a long week

    10/10

  • 9. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • Because the environment is so positive, you look forward to the shifts.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • be yourself, there's noone who can be a better you and the customers will appreciate honesty (with politeness)


Details

Work Experience

Catering & Hospitality

West Midlands

May 2017


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