9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Support for a vet management's system

10/10

2. Have you learnt any new skills or developed existing skills?

Confidence in speaking on the phone and talking to others

10/10

3. To what extent do you enjoy your programme?

Very much so, as it has developed me as a person and as an employee

9/10

4. How valued do you feel by Practice Point?

Very valued, as I take on multiple roles in the event of a holiday

9/10

5. How well organised/structured is your programme?

Very organised, as I spend 3 weeks in work and 1 week in the training centre

8/10

6a. How much support do you receive from your training provider?

I receive lots of support from my mentor at the training provider.

8/10

6b. How much support do you receive from your employer?

My work mentor supports me daily, helping me with any queries I have

8/10

7. How well does your salary/package meet your costs?

I dont require to pay any money for accomadation or good die to living at home so my money can be used however.

9/10

8. Are there many opportunities outside of work?

We have occasional work meals where we meet up in a social standards

10/10

9. Would you recommend Practice Point to a friend?

Yes

9b. Why?

It gives them a chance to develop their skills in a selected area.

10. What tips or advice would you give to others applying to Practice Point?

Keep trying even if you fail on the first few attempts.

Level 3 Apprenticeship

Information Technology

North West

May 2017

Support Technician Review