Business Administrator at NHS South London

Start Date:
Central London & City
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£160 weekly
Review Date:
May 2017

Review Score

5.1 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


My role was to be a Business Admin. This meant I had to make and take phone calls, edit data, print and file documents, post letters and important information and various other daily tasks.

2. Have you learnt any new skills or developed existing skills?


I learnt a lot of new skills. Not only did I learn all about a brand new computer system (in my case), I also learned how to use different bits of equipment, speech skills and extreme organisation skills.

3. To what extent do you enjoy your programme?


I enjoyed it for the most part. The only downside was it wasn't suited to my particular needs. It was a useful experience at the very least.

4. How valued do you feel by NHS South London?


I feel they could have valued my abilities a little more but on the whole, they knew the whole place wouldn't work without each and every cog in the clock. The NHS is all to do with team work,after all!

5. How well organised/structured is your programme?


The programme was structured fairly well. We were scheduled to do some learning with a travelling Tutor every so often that would teach us valuable Business Administration skills. Then for the most part, we spent our time doing the job itself.

6a. How much support do you receive from your training provider?


I received a fair amount of support for my learning abilities. I do feel though that support should've been more present for others who were struggling a little more.

6b. How much support do you receive from your employer?


I didn't recieve much support from my employer. I felt more terrified of her than respectful. She wasn't a very welcoming person and often times she would talk behind people's backs with insults. I don't consider that very supportive and can only imagine what has been said about me behind my back.

7. How well does your salary/package meet your costs?


The salary was fair enough but I do feel like for the amount of work I was doing, it felt like there should've been two of me. I was doing multiple jobs, having to juggle workloads, which is difficult enough as it is for other employees, but I had to learn from the get go and I was expected to have the same abilities as the employees who had been there for years. Had the workload been divided a little more evenly, I'd say the salary was fine.

8. Are there many opportunities outside of work?


Despite the NHS needing plenty more staff, there isn't many opportunities elsewhere using the same skills. If I wanted to change location within the same Hospital, I would be waiting a long time before a position opened. It is a very under-staffed area.

9. Would you recommend NHS South London to a friend?


9b. Why?

As much as we all rely on the NHS, I feel as though you have to be extremely tough-of-mind to work there. It is a very mentally draining place and it isn't at all the nicest environment to work in. There is a lot of burden you have to bare and unless I know a person is able to carry that burden, I wouldn't personally recommend it to them.

10. What tips or advice would you give to others applying to NHS South London?

Prepare yourself well in advance. If you have any kind of struggles with stress, seek a job elsewhere. The job takes physical strength as well as there is a lot of document-carting involved, which isn't as light as you think.

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