Rating

7.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is working within the bank usually on the counter or out in the banking hall. It involves putting the customers needs first and finding opportunities to help them.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to work in a busy banking environment and my customer service skills have improved. I have learnt how to use a counter system and how to operate the help and advice computer and how to fulfil the customers needs on the ipads.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme greatly. It is a great experience and I have learnt a lot of new skills. It is usualy very interesting and has taught me a lot of new skills which will help me in all aspects of my working life.

    8/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I feel highly valued by lloyds banking group. All the staff are treated fairly and get a good oportunity to express their feelings. The opportunities that I get make me feel like a valued part of the team.

    9/10

  • 5. How well organised/structured is your programme?
  • My apprenticeship programme is fairly well structured. I have regular monthly meetings with my apprenticeship lady whcih is good but I dont get any time in work hours to complete my apprenticeship workbooks so i am left to do it all at home.

    6/10

  • 6a. How much support do you receive from your training provider?
  • From my training provider I recieve lots of support and i can email or call her if I need any help. She is quick to respond to emails and very understanding if i need extra support with anything.

    10/10

  • 6b. How much support do you receive from your employer?
  • I don't recieve much support from my employer. I dont get any time to complete my apprenticeshuip workbooks in work time so i am left to complete it all at home which can sometimes be difficault as I work a lot of the time.

    3/10

  • 7. How well does your salary/package meet your costs?
  • My salary meets my costs well. I think i get paid a very fair ammount and as I am currently living at home I dont have huge costs. I am overall happy with this.

    8/10

  • 8. Are there many opportunities outside of work?
  • There are some opportunities outside of work but i dont get a huge ammount of free time. We sometimes do activities as a branch which can be fun.

    6/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • Because it is a good place to work and I am treated fairly. have had lots of opportunities and learnt a lot of new skills within lloyds banking group.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • To go for it as its a good opportunity and there are lots of things to be learnt. Th epay is good and I have made som enew friends and overall I really enjoy working in lloyds banking group


Details

Level 2 Apprenticeship

Finance

South West

May 2017


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