Help & Support Adviser at BT

Start Date:
2016
Location:
Central London & City
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
May 2017

Review Score

7.3/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

Help and support for business customers

2. Have you learnt any new skills or developed existing skills?

7/10

Customer service skills

3. To what extent do you enjoy your programme?

10/10

The people I work with

4. How valued do you feel by BT?

7/10

Very valued

5. How well organised/structured is your programme?

8/10

Ran professionally.

6a. How much support do you receive from your training provider?

8/10

Once a month

6b. How much support do you receive from your employer?

8/10

All the support I need

7. How well does your salary/package meet your costs?

5/10

Its ok, could be better

8. Are there many opportunities outside of work?

6/10

There is but you can't do it until you finish your apprenticeship

9. Would you recommend BT to a friend?

Yes

9b. Why?

Good company to be at

10. What tips or advice would you give to others applying to BT?

Make sure you know what you want to get into

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