Power and Cooling Engineer at BT

Start Date:
Central London & City
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
May 2017

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


I am learning to become a Power and Cooling Maintenance Engineer working in telephone exchanges. We deal mostly with routine maintenance, but also occasional faults and installing/repairing new kit.

2. Have you learnt any new skills or developed existing skills?


I've almost completed a Level 3 NVQ and BTEC Diploma in Electrical and Electronic Engineering. The vast majority of the engineering tasks are new to me.

3. To what extent do you enjoy your programme?


BT is an excellent organisation to work for. The continuing investment and opportunities means you can have a varied career and are trained to a very high level.

4. How valued do you feel by BT?


BT invests a lot of money in all its employees. I have attended numerous external courses picking up industry qualifications along the way.

5. How well organised/structured is your programme?


The three year programme is very well structured. The NVQ has percentage milestones, the BTEC progress is managed by the College and you are informed what courses to complete each year.

6a. How much support do you receive from your training provider?


You have a couple of lecturers at college, they ensure you keep on track and teach you everything you need to know to pass the BTEC diploma.

6b. How much support do you receive from your employer?


Each apprentice has a line manager, a buddy, a coach and an assessor. All of these people are determined to support you throughout your apprenticeship and make sure you succeed.

7. How well does your salary/package meet your costs?


This apprenticeship is paid far in excess of the minimum apprentice wage and benefits from a substantial pay rise every year your progress through the framework.

8. Are there many opportunities outside of work?


There are a range of clubs, societies and charity opportunities all employees are encouraged to get involved with. You can even get paid time off to support the local community or do something for charity.

9. Would you recommend BT to a friend?


9b. Why?

The overall package and room for progression makes this a very attractive opportunity, especially as an entry level role into the business.

10. What tips or advice would you give to others applying to BT?

Research the role and prepare well for the assessment centre. BT are looking for potential, if you are able to demonstrate a willingness to learn and a positive attitude you will go far.

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