Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I do till work everyday 'this meaning serving and dealing with customer enquiries , helping to promote star buys and loyalty cards , i also do things off the shop floor like getting trollies ready to be put out downstairs and puttimg things away . Put away delievries , tidying around the shop also do things such as pick n list and tag requests.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to work better within a team aswell as individually. I have learnt how to be more confident in myself and with helping customers. I have learnt how to do safe checks and how to use the hht. Also just learning how to be on tills anddealing with money is something i hadnt done before.

    7/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy being here . Not only am i surronded by a really good team but i have learnt so many new things and this job has defintaly brought me out of my comfort zone and it has helped me grow as a person . I look forward to going to work Everyday becuase by the end of it you have always achieved something

    9/10

  • 4. How valued do you feel by Superdrug?
  • I feel that i am part of a team and i like the feeling of people relialing on me . I know that everybody trust me which is always a good feeling and so its good that they can ask me to do things for them. I do feel that i am important .. just as everybody else in the team is .

    8/10

  • 5. How well organised/structured is your programme?
  • I have regular meetings with my asser every month. I feel we get allot of stuff done in the meetings and i am always working on my folder . I prefer to do it at home however when i do it at work i always have plenty of help around if i need it

    7/10

  • 6a. How much support do you receive from your training provider?
  • I feel i have got enough support from everybody . If i ever need help with something then my manager is there or whoever is around . When i see my asser we talk about it and get help that way

    7/10

  • 6b. How much support do you receive from your employer?
  • I get allot of support from my management team. They always check to see if i need help and offer their supprt they are also there for if i am having a bad day then i can talk to them . I am very happy with the support i get

    8/10

  • 7. How well does your salary/package meet your costs?
  • Its okay . I still live at home so i dont have to pay for things such as food and bills . If i had to do things like that then i would struggle , however for my situation the money is good . But it could always be better

    5/10

  • 8. Are there many opportunities outside of work?
  • Opuurtunities for learning outside of work . I have family at home tha can help me . People that work at other superdrugs who i know are only a phone call away . I can get oppurtunities to go to other superdrug stores and see hiw they do things.

    6/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • Becusse i think that superdrug is great for if you are unsure what you want to do because there are so many different career paths you could go down. Its a feel good enviroment with really good teams and its fun . There is always something to be learnt and everyday is different


  • 10. What tips or advice would you give to others applying to Superdrug?
  • I would say dont ober think it . Superdrug id a big company but its not that intimidating once your there You have to be confident in yourself Look up on the different paths for superdrug you could go down .


Details

Level 2 Apprenticeship

Customer Service

South West

April 2017


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