Rating

6.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Kitchen manager. I run the entire kitchen and am in control of stock takes, food ordering as well as quality and speed

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, my management skills have improved vastly, especially people management and training new starters

    9/10

  • 3. To what extent do you enjoy your programme?
  • My programme was enlightening, I really felt like I was gaining great knowledge throughout and although hard to complete alongside a busy life with work, was worth the effort

    9/10

  • 4. How valued do you feel by Greene King?
  • Honestly very little. I have been with the company for 4 years and despite pushing myself with NVQ's and other courses available I have still not been put on salary which I have been pushing for the best part of 2 years. I am also 4 months overdue on a bonus for getting my kitchen to a 5 star EHO standard and despite speaking to my GM's and BDM's on many occasions these issues have still not been resolved. I am on the brink of leaving, which is a great shame.

    1/10

  • 5. How well organised/structured is your programme?
  • Programme was structured very well. Very clear lesson objectives set out before each session made learning easy.

    10/10

  • 6a. How much support do you receive from your training provider?
  • A lot. I could not have asked for a better Tutor in Sarah Ganeshaguru. She was always at the end of the phone when I needed help and advice both for my NVQ and my work

    10/10

  • 6b. How much support do you receive from your employer?
  • Throughout my NVQ very little. When we were first told about the NVQ it was made clear that GM's were to organise the rota to fit in with lessons/visits, unfortunately neither of the GM's allocated any time for me to meet, usually with a lesson happening whilst I was desperately needed within the kitchen

    2/10

  • 7. How well does your salary/package meet your costs?
  • It does not. I work between 50-70 hours a week for £8.47 per hour, in Oxford this wage is very poor with most chefs in the area not working for GK being paid closer to £9.50 per hour. With Oxford being an expensive city I'm very lucky to be living at home otherwise I would not be able to afford to work with GK.

    1/10

  • 8. Are there many opportunities outside of work?
  • Yes, lots. Even more so now that I have achieved my NVQ level 3, which I can't thank Lifetime enough for providing my with

    10/10

  • 9. Would you recommend Greene King to a friend?
  • No


  • 9b. Why?
  • After 4 years with the company I have been run ragged by managers not willing to pay more than basic wage for someone managing an entire kitchen. When taken higher, this issue still does not get resolved. I would recommend people using Greene King for experience and then jump ship when a better offer arises. It feels impossible to make a living with Greene King unless you are high up in the chain of command.


  • 10. What tips or advice would you give to others applying to Greene King?
  • Use Greene King to improve yourself, go to as many courses as you can, push for your personal license and then find somewhere else willing to pay the appropriate wage that you deserve.


Details

Level 3 Apprenticeship

Hospitality Management

East Midlands

April 2017


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