Team Leader at Civil Service

Start Date:
West Midlands
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
£23,000 annually
Review Date:
March 2017

Connect with Civil Service

Review Score

7.9 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


i am a team leader, day to day activities include managing the team. e.g moving work dealing with issues. Completeing performance reviews and attendance management issues.

2. Have you learnt any new skills or developed existing skills?


Yes a range of new skills, communication, confidence, people skills.

3. To what extent do you enjoy your programme?


The team i work with are good, there are some issues within my department. I would of prefered to have a say in what type of job role i was placed in, i would of chose one that did not involve managing people. The qualificiation side has been ok, marking has been slow making it difficult when resubmittig.

4. How valued do you feel by Civil Service?


I feel it is a good place to work, there is a lot of flexability and benefits. The only bad thing is colleague who have worked here for a long period of time are not willing to change and can have a negative culture.

5. How well organised/structured is your programme?


the programme was not very well structured in the beginning, no communition from tutors until 3 months after starting.

6a. How much support do you receive from your training provider?


Support is always provided as and when needed.

6b. How much support do you receive from your employer?


Good support from employeer always willing to help.

7. How well does your salary/package meet your costs?


Salary is more than i need to cover costs.

8. Are there many opportunities outside of work?


There are many opportunities with the apprenticeship e.g facilitating confrences.

9. Would you recommend Civil Service to a friend?


9b. Why?


10. What tips or advice would you give to others applying to Civil Service?

make sure you get an example ready for each competency beofore an interview.

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