Non Fault hire monitoring specialist at Enterprise Rent-A-Car

Start Date:
2014
Location:
Aldershot South East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£23,230 annually
Review Date:
March 2017

Review Score

5.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

Non Fault Hire Monitoring coordinator I manage a team of 9-11 people I answer questions on claims, ensure work id completed audit claims and coach and develop employees. I am on the Women leadership committee and a reward and recognition committee as well.

2. Have you learnt any new skills or developed existing skills?

5/10

I have developed my listening skills and used management approaches to develop my team

3. To what extent do you enjoy your programme?

3/10

I have been advised that I am on the old management program and as such I have found it hard to interpret what is required

4. How valued do you feel by Enterprise Rent-A-Car?

4/10

this comes in peaks and trofts it has gotten better of late but at times it is something enterprise are trying to get better at but it is still a work in progress,

5. How well organised/structured is your programme?

5/10

My original assessor I feel was not as well skilled in my qualification and as such I feel this slightly lacked till I changed assessors in the last 6 months.

6a. How much support do you receive from your training provider?

4/10

I receive a lot of support now but in the beginning I feel this lacked

6b. How much support do you receive from your employer?

2/10

I struggle to get the time to work on this in work time so all has to be done at home.

7. How well does your salary/package meet your costs?

10/10

not applicable

8. Are there many opportunities outside of work?

6/10

there is lots of voluntary activities and a company event is held once a year but no classes or clubs of late

9. Would you recommend Enterprise Rent-A-Car to a friend?

Yes

9b. Why?

As they have looked after me and they do value employees if they are committed.

10. What tips or advice would you give to others applying to Enterprise Rent-A-Car?

Get to know the role you are going for do your research on the company, look to go over your notes after you have been here a while on your initial onboarding training given

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