Non Fault hire monitoring specialist at Enterprise Rent-A-Car

Start Date:
Aldershot South East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£23,230 annually
Review Date:
March 2017

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Non Fault Hire Monitoring coordinator I manage a team of 9-11 people I answer questions on claims, ensure work id completed audit claims and coach and develop employees. I am on the Women leadership committee and a reward and recognition committee as well.

2. Have you learnt any new skills or developed existing skills?


I have developed my listening skills and used management approaches to develop my team

3. To what extent do you enjoy your programme?


I have been advised that I am on the old management program and as such I have found it hard to interpret what is required

4. How valued do you feel by Enterprise Rent-A-Car?


this comes in peaks and trofts it has gotten better of late but at times it is something enterprise are trying to get better at but it is still a work in progress,

5. How well organised/structured is your programme?


My original assessor I feel was not as well skilled in my qualification and as such I feel this slightly lacked till I changed assessors in the last 6 months.

6a. How much support do you receive from your training provider?


I receive a lot of support now but in the beginning I feel this lacked

6b. How much support do you receive from your employer?


I struggle to get the time to work on this in work time so all has to be done at home.

7. How well does your salary/package meet your costs?


not applicable

8. Are there many opportunities outside of work?


there is lots of voluntary activities and a company event is held once a year but no classes or clubs of late

9. Would you recommend Enterprise Rent-A-Car to a friend?


9b. Why?

As they have looked after me and they do value employees if they are committed.

10. What tips or advice would you give to others applying to Enterprise Rent-A-Car?

Get to know the role you are going for do your research on the company, look to go over your notes after you have been here a while on your initial onboarding training given

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