Call centre supervisor Review

I am a reservation team manager responsible for 24 staff. They are call center agents that take corporate and retail bookings for all of our brands.

Yeah it was nice to get back to structured learning and how to analyze and compare my management style to tried and tested theories.

It was challenging in many ways that was the most enjoyable part. I was able to fit it around my own schedule and use much of my existing work as eveidence.

Very valued

Well organized and tragetd

I had as much support as I needed Waverley training were great even though me being one of the first homeworkers gave them a few challenges

Anything I needed in regards to time and meetings was well catered for.

It meets them well

Yes there are many programs and committees.

Yes

They have a great work life balance policy and it is very enjoyable to see how responsible there are to their staff and communities they operate in.

Love the values and work to them and you will fit in well