Front Office Apprentice in wealth management at UBS

Top Employer
Start Date:
Central London & City
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Review Date:
March 2017

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Essentially supporting the Client Advisor Assistants and Client Advisors in handling client requests, producing research for Investments, I am constantly practicing what I am learning from IOC(level 3) daily.

2. Have you learnt any new skills or developed existing skills?


I learnt a lot In the first year during my rotations at different desks however I have since been in a plateau and I've been doing the same things for literally 8 months.

3. To what extent do you enjoy your programme?


I enjoyed my program during the first year because it was exciting and I really liked how many things I was learning everyday. the company has a massive brand and employs talented people but one can never learn unless your responsibilities are developed. there is a real fear of apprentices at ubs, we are seen to be mistake prone and are constantly being watched over. this doesn't help us learn from our mistakes and grow and young people.

4. How valued do you feel by UBS?


I don't, I am labeled to be stupid due to my lack of degree and I am constantly guarded of tasks and I am super boxed in in terms of what I can do.

5. How well organised/structured is your programme?


the programme lacks structure, its one programme when everyone starts but different departments do things differently. its really unfair that one depart can rotate and learn how different areas of wealth management do business and some are stationary for the two years. the lack of development is promised to come in the 2nd year but nothing really happens.

6a. How much support do you receive from your training provider?


I receive very little support from BPP, apart from the textbooks and 2 revision days for each exam. I am not given a contact name or someone I can ask questions to. the fees the bank pay to them and the level service we receive in return doesn't match

6b. How much support do you receive from your employer?


to be honest, my department support me very well and anyone is happy to explain concepts to me and help me study

7. How well does your salary/package meet your costs?


my living costs are 70% of my salary and it only leave me with 30% to spend a month and this doesn't go far in central London, I am constantly on 0 or relying on my parents for money

8. Are there many opportunities outside of work?


not really, a lot of team events were advertised and many sport teams were advertised but since joining there hasn't been many opportunites

9. Would you recommend UBS to a friend?


9b. Why?

it is culture that is slightly vain and there is a real lack of honesty and loyalty to each other, teams are not really teams, they are made up of individuals that simply sit together and cover the same market. the most family feel and good office vibes come from other areas like operations and the investment bank support teams

10. What tips or advice would you give to others applying to UBS?

the application and vetting process is really long but it ensures that UBS employs people with legit documentation which I really appreciate. assessment days are very important if you want to impress, you must stand out to be seen. the programme isn't exactly what its advertised to be, the best description would be you are back office in a front office environment, you are very kept away from client contact.

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