Technology apprentice at Fidelity International

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£17,500 annually
Review Date:
February 2017

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1. Please give an overview of your role and what this involves on a day-to-day basis:


I work for the DTS team so my role varies from, technical queries to builds. At this current moment in time I am working on building computers, laptops and VDI's this involving correcting BIOS settings and installing operating systems I also do this whilst doing an hour of college work a day

2. Have you learnt any new skills or developed existing skills?


Yes I have learnt many skills since joining Fidelity, I have learnt the basic etiquette of emails and how to word emails depending on who you are talking too, whilst in market data I went on many courses so I learnt a lot that way, I learnt a lot on Financial markets and since joining my new team I have learnt so much about computers, applications and much much more

3. To what extent do you enjoy your programme?


I enjoy the programme now I've changed team I'm doing something that I enjoy, I enjoy the people around me and my team are extremely helpful. Other apprentices are extremely kind and certain individuals have helped to increase my knowledge to a great extent helping me get the basics of what they do. Only problems where before I changed team and the amount of support I recieved

4. How valued do you feel by Fidelity International?


I feel respected and valued, there is no bad feeling within Fidelity about apprentices everyone is treated equally. We get the same treatment everyone else gets and we get the same fair packages that everyone else gets, I would recommend Fidelity to any and I feel honoured to work for such a great company

5. How well organised/structured is your programme?


Not structured very well , I have rarely spoke to the apprentice manager, my apprentice manager is extremely nice and seems to care how every apprentice gets on however is it unfair that they cancel meetings regularly, the one meeting we had sounded very promising and was in fact helpful however they never bothered again, I changed team during my course and they did not contact me once about it and I joined a team without a manager and was not once asked how I feel about that

6a. How much support do you receive from your training provider?


Good amount of support from our training provider, our college tutors is extremely nice and helpful. Since I've joined I had more contact with my training provider/ tutor than most people, they always reply to emails straight away and provide me instant help to college units, would provide Bromley college to anyone

6b. How much support do you receive from your employer?


Support was extremely poor when I joined, joined a team with no manager and was rarely asked how I was getting on and it wasn't easy. My old team never seemed too bothered with me and rarely asked how I was getting on, only one individual within the team helped me, everyone else didn't seem to have time for me, now I have moved team support is 100% better, everyone within the team is helpful and always has time for me

7. How well does your salary/package meet your costs?


The salary is extremely good I wouldn't asked for anymore during my first year, it is extremely competitive, the whole package is brilliant is perfect, we receive private healthcare and the area where we work is beautiful, work spaces are good and equipment is great, on sight food and good prices

8. Are there many opportunities outside of work?


Yes, we have apprentice events quite frequently, be it going to schools to explain how an apprenticeship works or going to event days and doing the same, these days are extremely helpful as they build confidence and help other decide there future. Fidelity also provide great out of work activities that anyone can take part in

9a. Would you recommend Fidelity International to a friend? *


9b. Why? *

It is an extremely good company to work for, only problem being support was hard to come by, but I hope they can learn from mistakes with me and correct this for future apprentices. As I have said before the work environment is brilliant and facilities are great, anyone would be lucky to work for Fidelity

10. What tips or advice would you give to others applying to Fidelity International? *

Working hard is vital, you should want to work hard as you should enjoy what your doing, this links in with doing something you enjoy which I believe is so important, if your doing something you hate you wont work hard, you wont want to work there and it will rub off on other and it will show, go beyond the extra working hours, hep as many people as you can and be polite and confident

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