1. Please give an overview of your role and what this involves on a day-to-day basis:
As an apprentice I carry out many roles within the working day in superdrug. This can range from serving customers at the till point, pulling stock, facing the shop and answering customer quieries. When promotion change comes around, I help out with the changing of blips and ticket changes. Occasionally I'll also carry out shelf plans and floor walks.
2. Have you learnt any new skills or developed existing skills?
I have learnt a lot about how a company in retail works. I've learnt how to read plans and promotional information. I've became much more confident within myself. This has shown with how comfortable I am with customers.
3. To what extent do you enjoy your programme?
When I first started I didn't enjoy the course but as I got the hand of things I really started to enjoy being part of the team. I really enjoyed working through my folder and gaining a deeper knowledge of the retail business.
4. How valued do you feel by Superdrug?
I feel very vavlued by superdrug. I have received so much support while being here.
5. How well organised/structured is your programme?
I believe the programme is very organised especially with my meeting with my assessor. However I think there could be more comunication between the apprententice team and the superdrug team.
6a. How much support do you receive from your training provider?
I have received a lot of support from my assessor Linda. Both on a personal and work related level.
6b. How much support do you receive from your employer?
I have also received a lot of support from superdrug. As I was off sick for 5 weeks and I got support and care from all of my colleagues, especially from my managers (Dave, Lez and Claire) who helped me get back into the swing of things.
7. How well does your salary/package meet your costs?
Intially the pay rate was pretty poor (£3.50). However since the raise in pay it has made it much easier to manage my out going costs such as petrol, and car insurance.
8. Are there many opportunities outside of work?
I definatley believe there are other opportinities which are now more accessible since completing my apprentiship in superdrug.
9a. Would you recommend Superdrug to a friend? *
9b. Why? *
I would reccomend superdrug to others for employment as they are very employee orientated. And from a shopping point of view, the beauty card system is great for saving money and there are so many great deals too.
10. What tips or advice would you give to others applying to Superdrug? *
Be yourself and enjoy the fast paced environment.
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