Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a sales assistant working in a busy superdrug store working on fragrance and the shop floor. I deal with customers on a day to day basis and enjoy customer service.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have achieved all my knowledge certificates and working towards achieving my level 2 apprenticeship. I have completed a lot of in house training including customer service and mary gober training.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed the apprenticeship as I have had just the right amount of work to do. I have enjoyed working with the team and being giving new activities to do every day.

    10/10

  • 4. How valued do you feel by Superdrug?
  • I feel valued because I have been given a permanent job by superdrug once my apprenticeship ends. I am given feedback on a day to day basis on my performance by my manager and on a monthly basis by my assessor.

    10/10

  • 5. How well organised/structured is your programme?
  • it is well organised and structured as I have been getting a set amount of work and learning to do on a monthly basis. I have action plans which are easy to follow and I have in store training which is detailed on my plan.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I receive lots of support from my training provider by having monthly visits and I can contact her by phone or email if I need her in between visits. during my visits she helps me with any work I have not done by giving me the training I need and communicating with the store team to deliver any in house training I need.

    10/10

  • 6b. How much support do you receive from your employer?
  • I have received all the training I need through my employer and my team. I always have somebody I can go to with any issues with training or with my qualification. for example james is my mentor for fragrance whereas carly helps me with my apprenticeship.

    10/10

  • 7. How well does your salary/package meet your costs?
  • I think my salary is really good and meets my needs. I have compared different apprenticeship wages from different companies and I think superdrug is one of the best.

    10/10

  • 8. Are there many opportunities outside of work?
  • I did have contact with another apprentice from another store and I have the HUB which is the company internet where I can communicate with other apprentices from other stores.

    10/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • A good place to work. great wages. good opportunities for learning. good support network.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • be yourself at the interview and be honest and open. research the company history before interview. think about applying for apprentice roles as It is a great opportunities.


Details

Level 2 Apprenticeship

Customer Service

South West

January 2017


View More Reviews
Recruiting? See how we can help you