Operations NCAM at Severn Trent

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:

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1. Please give an overview of your role and what this involves on a day-to-day basis:


My role is as an operations NCAM apprentice, which currently involves rotating between weeks at college and weeks doing hands on work on site.

2. Have you learnt any new skills or developed existing skills?


Along with mandatory training (i.e. working at height, first aid) I have improved on a lot of other skills such as presentations skills and teamwork. Then there are the more specific skills, most recently PLC's and water treatment processes.

3. To what extent do you enjoy your programme?


It is, on the whole, very engaging and remaining interesting. There is enough changes, as in changing tutors and sites, to give a good look at a lot of the business.

4. How valued do you feel by Severn Trent?


Extremely. There is a solid line of communication to a dedicated team who look after us and help us with any issues integrating into the company, along with very welcoming colleagues and liner managers.

5. How well organised/structured is your programme?


The company itself is well organised and it is easy to communicate internally with the relevant people. Truthfully the college that Severn Trent uses for our knowledge sessions for the qualifications is a bit less organised, but is taking on feedback to improve.

6a. How much support do you receive from your training provider?


The training providers are very dedicated (especially those from Merit Skills, Stephen and Bob in particular), and will go as far as they need to to help you get to where you want to be.

6b. How much support do you receive from your employer?


The employer is very supportive, both in investment and time; our colleagues will go out their way to help or support us if we ask. There is always someone to ask if you are unsure.

7. How well does your salary/package meet your costs?


Travel and accommodation are covered when going to sites that aren't your base site, e.g. the weeks that we are in college a hotel room (breakfast, dinner and gym) is provided as well as the travel to college and home.

8. Are there many opportunities outside of work?


Severn Trent is very big on charities and extra curriculum activities. There are joint projects anyone can get involved in, as well as the chance to take paid days out helping charities. Most teams are very social and will organise relaxed events out of hours.

9a. Would you recommend Severn Trent to a friend? *


9b. Why? *

It is a great company that will support you on your way, wherever you want to go. There are a lot of opportunities here if you want them, as well as a friendly and welcoming attitude.

10. What tips or advice would you give to others applying to Severn Trent? *

Take any opportunities you can, this will reflect well on you, apart from that be yourself. Don't be afraid to make a few mistakes will you're learning.

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