Support Services Sales Executive Review

by Microsoft

Rating

8.3/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Support Services Sales Executive. I am responsible for the renewals of hundred of our customers' support contracts. Day to day I will work with account managers and customers to scope out which services should be included in renewals for different customers.

8/10

2. Have you learnt any new skills or developed existing skills?

I have passed 4 MOS exam as part of my training. These exams taught me lots that I didn't know about Microsoft Office.

8/10

3. To what extent do you enjoy your programme?

I enjoy my programme a lot. Our trainer is great and the course is highly relevant to my job.

9/10

4. How valued do you feel by Microsoft?

Extremely valued. I am given the responsibilties of a full time employee and treated equally within my team.

10/10

5. How well organised/structured is your programme?

Very organised. Our trainer gave us a monthly breakdown of our course on the first day.

8/10

6a. How much support do you receive from your training provider?

My trainer gives me a lot of support.

9/10

6b. How much support do you receive from your employer?

My employer gives me a lot of support

9/10

7. How well does your salary/package meet your costs?

It meets them well. I am happy with my salary given I am an apprentice

7/10

8. Are there many opportunities outside of work?

Microsoft offers stretch projects which allow us to visit schools and careers fairs to promote apprenticeships.

7/10

9. Would you recommend Microsoft to a friend?

Yes

9b. Why?

The opportunities are so broad and there is so much to learn here. Also Microsoft treats its apprentices like any normal employee.

10. What tips or advice would you give to others applying to Microsoft?

Don't feel like you have to be a straight A student to work here. You need to be confident and show an eagerness to learn. They are looking for people they can build on, not someone who is already there.