Network Operations and Expansion Engineer at Virgin Media

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£18,700 annually
Review Date:
November 2016

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Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Apprentice Network Engineer, includes learning the fundamentals of HFC and Telephony knowledge, network architecture and personal administration. The scheme lasts 12 months due to my back ground at Virgin Media already qualifying from a level 2 apprenticeship. My new role consists of fixing network faults and carrying out day to day maintenance to keep the network working efficiently.

2. Have you learnt any new skills or developed existing skills?


I have now got my ECS card and my G39 electrical course. I have also developed great knowledge and skills within HFC and Telephony networking.

3. To what extent do you enjoy your programme?


I have thoroughly enjoyed my apprenticeship, it has opened up a whole new career aspect for myself. Although I do not wish to leave the company I have now got great skills and knowledge behind me to progress further within the company.

4. How valued do you feel by Virgin Media?


I feel incredibly valued. I have been given the tools and learning to perform my new role and learn it with ease. My apprentice manager has provided great support.

5. How well organised/structured is your programme?


The structure has a set plan, it is very organised, the work is set into individual plans and with access to Smart Assessor this makes it much easier to complete as we can upload work remotely.

6a. How much support do you receive from your training provider?


We received lots of support from our apprentice manager. He always answers his phone and answers any questions we ask.

6b. How much support do you receive from your employer?


As a company, I feel valued that they have offered me great support.

7. How well does your salary/package meet your costs?


It is a lot more than I expected, which is a great bonus. A wage which you could live on easily.

8. Are there many opportunities outside of work?


Yes there are great opportunities for work, different companies have different job roles which collaborate with your set of skills and knowledge.

9a. Would you recommend Virgin Media to a friend? *


9b. Why? *

Virgin Media looks after its employees, whether you've been here months, days or years. You are like everyone else. We have a great team at employee services who deal with every request!

10. What tips or advice would you give to others applying to Virgin Media? *

Go for it. You will enjoy every moment that you have here at Virgin Media. We engage in activities like, army camp days, trips to Tanzania for charity, etc... On top of all this you learn good skills and become very independent. 3 years ago I worked at McDonalds, now I'm an expert in HFC, Telephony and have great knowledge in networking and fibre optics.

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