Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I work on the shop floor helping customers and working on the till. I work with cosmetics, replenishing stands and also work on filling shelves. I do a number of tasks to help control and decrease shrinkage loss on stock.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed a lot of customer service skills that I use everyday to help customers get the best experience in store. I have developed a lot of skills that involve stock organisation and managing staff.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love my job and I feel like the apprenticeship has really helped me gain more from the job and improve how I work.

    10/10

  • 4. How valued do you feel by Superdrug?
  • I feel like Superdrug really value me as a member of staff, I have been rewarded in lots of ways. We've been sent cupcakes to the store and I have always been appreciated.

    10/10

  • 5. How well organised/structured is your programme?
  • My programme is very organised and so is my work file.

    10/10

  • 6a. How much support do you receive from your training provider?
  • My training provider is really supportive, I have been given the opportunity to ring or text her with any queries and she is always happy to help.

    10/10

  • 6b. How much support do you receive from your employer?
  • My employer is very helpful and my team are always supporting me through my work.

    10/10

  • 7. How well does your salary/package meet your costs?
  • My salary covers most of my costs, I have struggled through some periods but I have always had help from family.

    7/10

  • 8. Are there many opportunities outside of work?
  • I have had the opportunity to go to cosmetic conferences. Which I thoroughly enjoyed and would love to experience again.

    10/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • Superdrug I a really great company to work for. They reward their staff well and it is also a very fun company to work for.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Be prepared to have fun but also note that there is a lot of hard work and frustrating tasks.


Details

Level 2 Apprenticeship

Customer Service

Wales

September 2016


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