Rating

9.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Ensuring high level of customer service is giving. All jobs roles for my level of experience and what I am capable of doing

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Throughout the year I have learnt a number of different things which will help me in the future. I have learnt how to do stock take on the store, top 30 which I now do each week, how to check the safe and what to do if there is any problems and who to tell if I see or notice anything that could be wrong or an issue

    10/10

  • 3. To what extent do you enjoy your programme?
  • The programme has help d me a lot, it gave me more confidence without worrying. The programme was definitely enjoyable and in would recommend it to anybody that was considering going on to doing an apprenticeship throughout the company

    10/10

  • 4. How valued do you feel by Superdrug?
  • Very strongly. I am part of the team and as much responsible as everybody else in the business. I aim high and ensure I try/do my best at all times. The company encourage me to try harder each time and give me ways to improve if needed

    10/10

  • 5. How well organised/structured is your programme?
  • It was well organised, I never had an issue with the structure. If I had any problems they were sorted out effectively and quickly

    7/10

  • 6a. How much support do you receive from your training provider?
  • The support I receive is excellent. Whenever I need the help I could always either ring or message them. They message me during visits to make sure that I know everything that i am set each time, also to see if I need any help.

    10/10

  • 6b. How much support do you receive from your employer?
  • I receive all the help that I need. Not only from the manager but other members of the team as well. If there is anything I am ever unsure about one of them will help me and ensure I understand or know fully. If there is any problems they will help to resolve.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Very well

    10/10

  • 8. Are there many opportunities outside of work?
  • Conferences, helping other stores but also being able to see how other stores work. Finding ways to improve

    10/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • It is a fun place to work and everybody is valued equally.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • always ask people around you as they will help.


Details

Level 2 Apprenticeship

Customer Service

East Midlands

September 2016


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