Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is basically a sales advisor, I help custermers when the need help, I'm there to give them advice when needed, I also help my colleagues when they need my help with a task.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have improved on my confidence as a cashier by walking up to customers and saying hello, and also by offering more star buys to customers who pay at the till point and also beauty cards.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I loved bring an apprentice,I was able to learn about the job more while being paid, I enjoyed meeting new people either it was customers or colleges, it was a great experience I would happily do again.

    10/10

  • 4. How valued do you feel by Superdrug?
  • I felt very valued at my time at Superdrug, if I was stuck with a question and I needed help I would ask and they would help me, If I wanted any feedback from the work I did that day the management would talk to me about it.

    10/10

  • 5. How well organised/structured is your programme?
  • It was very well organised, nothing has gone wrong, everything had gone on smoothly through the year I have been at Superdrug, if I had any problems with the programme I knew who to talk too

    10/10

  • 6a. How much support do you receive from your training provider?
  • I received excellent support from my training provider, if I had done something wrong, they would talk through it with me and not yell at me for doing it wrong, they would also praise me for doing something right.

    10/10

  • 6b. How much support do you receive from your employer?
  • I had great support from my employer, when I wasn't sure on something I could easily go to them and tell them the problem nd they would help me sort it out and tell me the best advice on what to go on.

    10/10

  • 7. How well does your salary/package meet your costs?
  • My salary was just the right amount I never struggled with my weekly pay, I just had the right amount to get through each week, I never ran out of money at the end of the week I always had some left.

    10/10

  • 8. Are there many opportunities outside of work?
  • Yes there is, there is quite a few job opportunities to work in different indurstries, I will be looking at them to work along side Superdrug as I have a 4 hour contract within Superdrug.

    10/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • It is a great experience learning about Mary gober, star buys and more about the loyalty card Superdrug has to offer, it's a lovely team to work with, you will never feel out of place with the people you work with.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Be bright and bubbly, always smile and have a positive attitude, stay in the black, be polite and don't be afraid of asking a question to another team member or management, you will make great friend while working at Superdrug.


Details

Level 2 Apprenticeship

Customer Service

East Midlands

July 2016


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