Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a superdrug apprentice, so on a day to day basis I will help put delivery out for my section (cosmetics & skin care) making sure everything is tagged. Once delivery is finished I will check my gaps and fill my aisle. I also have time on the till and help customers regularly on the shop floor.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my social skills, as I have gain a lot more confidence. I have left new skills such as dealing with customers, working a till & how to be safe at work.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyed doing this programme a lot, it was a completely different experience from school & college, everyday was different which made coming to work enjoyable.

    9/10

  • 4. How valued do you feel by Superdrug?
  • I feel like I am a part of the team & I have been made to feel very welcome at superdrug.

    10/10

  • 5. How well organised/structured is your programme?
  • I feel my programme was very organised, I always had time to work on my folder and I could always ask for help off anybody.

    8/10

  • 6a. How much support do you receive from your training provider?
  • I receive a lot of support, Linda will always help me with questions that I was stuck on & always go through and explain the answers to me.

    9/10

  • 6b. How much support do you receive from your employer?
  • I receive help from my employer when I am stuck on a question in my work book or when I am not sure about something on the shop floor (my aisle). Jacqueline is always there to help me, whenever I need it.

    9/10

  • 7. How well does your salary/package meet your costs?
  • Very well. As I pay no bills at the minute, the money I earn is just ,only for myself, I found the pay was okay for an apprentice.

    8/10

  • 8. Are there many opportunities outside of work?
  • We have discussed about moving on to maybe becoming a team leader & I have taken that into consideration to have a think about.

    8/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • I think it's a fantastic oppurtunity for anybody would is unsure about what they want to do after school/college. Everybody is really friendly & there is something for everybody to enjoy.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • I would say that it is quite a challenge, that there is more to the job than just serving on the till and putting delivery out. Also be prepared for full days, as it can be tiring sometimes.


Details

Level 2 Apprenticeship

Customer Service

East Midlands

July 2016


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