Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Customer service on the tills, shopfloor Pick list, tag request, completing folder work, putting stock out.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • How to use the hht gun, developed a great amount of confidence towards speaking to people, great customer service skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoyed my programme, so much so when offered a part time role I was thrilled to take it.

    10/10

  • 4. How valued do you feel by Superdrug?
  • Definitely constantly asked how I was finding my role & work.

    10/10

  • 5. How well organised/structured is your programme?
  • I was updated every month on what I should focus on learning about.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I was visited every month by my assessor which kept me up to date on what was to do next, she was a text message /email away if there was anything I was having difficulty with.

    10/10

  • 6b. How much support do you receive from your employer?
  • I was always checked up on and made aware that I could always ask for help. They were always showing me new things.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Money isn't a huge concern.

    7/10

  • 8. Are there many opportunities outside of work?
  • I've not found many no.

    9/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • You get all the support you need, it's a great company and you're always shown new things to stop your job going stale and you wanting to move on.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Don't worry about the interview, everybody is so nice.


Details

Level 2 Apprenticeship

Customer Service

North West

July 2016


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