Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am an apprentice and my day starts with a safe check, doing a change run and opening the store. I help customers on the shop floor and serve them on the till. I then cash up.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a lot about team work, retail business and the day to day running of a store.

    7/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the programme because I learn a lot of skills.

    8/10

  • 4. How valued do you feel by Superdrug?
  • I feel somewhat valued

    6/10

  • 5. How well organised/structured is your programme?
  • The programme is well structured and organised but I think some of the questions in the workbook should be reworded.

    9/10

  • 6a. How much support do you receive from your training provider?
  • I receive allot of support when needed by my tutor and staff.

    8/10

  • 6b. How much support do you receive from your employer?
  • I receive help from team times and questioning them."

    8/10

  • 7. How well does your salary/package meet your costs?
  • Not very good. As an apprentice I understand that you cannot be offered full salary but once you have paid for bus fare, cost of work clothes and dinner when doing a full day, you are not left with a lot of money.

    4/10

  • 8. Are there many opportunities outside of work?
  • As my apprenticeship is coming to an end, I have found that the experience has help me gain interviews for other retail stores.

    9/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • They are a good company. A friendly atmosphere.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • I'd advise them to work hard on the training and push for better opportunities.


Details

Level 2 Apprenticeship

Customer Service

West Midlands

June 2016


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