Front of house team leader Review

by Greene King

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a trainee front of house supervisor/Team leader for Greene king. My role is to help with the running of the pub to ensure our guests leave after a positive experience. Whether they are dining or drinking with us.

9/10

2. Have you learnt any new skills or developed existing skills?

I am learning and developing skills on a day to day basis and this helps my confidence in my role and fuels my ambition to further my career within the company.

8/10

3. To what extent do you enjoy your programme?

I enjoy the challenge and learning more in depth about the business side of the hospitality industry I am fully supported in house and by my trainer every step of the way. They are always on hand for advice.

9/10

4. How valued do you feel by Greene King?

I feel valued highly by my house manager and her encouragement and support is strong which fuels my ambition to progress within the company

9/10

5. How well organised/structured is your programme?

Very well organised and very structured I'm always kept informed regarding what is expected of me from one visit to the next.

10/10

6a. How much support do you receive from your training provider?

Excellent support. I am never made to feel a nuisance when I have to call on my trainers advice.

10/10

6b. How much support do you receive from your employer?

My house manager is extremely supportive and is always looking for extra ways to advance my development including training days which coincide with my qualification program

10/10

7. How well does your salary/package meet your costs?

At the moment I am comfor table with my income as I am new to the role and my confidence is growing day by day I am sure should anot increase be justified it will be.

9/10

8. Are there many opportunities outside of work?

I am always made aware of outside opportunities to advance my learning and my house manager and trainer always encourage me to grasp these opportunities.

8/10

9. Would you recommend Greene King to a friend?

Yes

9b. Why?

Because there is always opportunity to further your career within greeneking and I feel that if you show ambition you will be supported. What started put as a part time job is now becoming a full time career.

10. What tips or advice would you give to others applying to Greene King?

Be yourself.