Administration Assistant at RSM

Start Date:
Programme Type:
School Leaver Programme
£16,100 annually
Review Date:
June 2016

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1. Please give an overview of your role and what this involves on a day-to-day basis:


On a day to day basis I assist the team with admin and case work tasks as well as now administer my own cases. This includes liaising with agents, talking to creditors regarding their concerns and other insolvency issues. On a day to day basis I mainly do case administrative duties but this can sometimes lead to being out on site gaining commercial experience.

2. Have you learnt any new skills or developed existing skills?


During my time at RSM I have developed existing skills and acquired many new ones. I have learned simple things such as filing and copying but the skill I have learned the most and I am continuing to develop is how communicate effectively over the phone and in person. This skill has developed through experience by communicating with different types of people.

3. To what extent do you enjoy your programme?


I have thoroughly enjoyed my programme thus far and I am very excited for the coming years. I have not only improved as a person but also my learning and professionalism has excelled. I am very glad i chose this programme as it has given me a head start in my career as i am learning on the job and gaining a recognised qualification.

4. How valued do you feel by RSM?


So far I have been feeling valued by RSM. They have treated mewith respect and given me all the resources I need to learn and develop. The team spare time to train me and it helps develop my learning and give me experience. Also the team have allowed my time to be challenging as they believe value me as a member of the team.

5. How well organised/structured is your programme?


The programme itself is very well organised. I have been attending college and i am given reasonable time to revise in order to pass my exams. I am given support to help myself improve within my role and for my qualification and i am given regular updates regarding the school leaver programme

6a. How much support do you receive from your training provider?


I receive plenty of training from different types of people, not only my training provider (BPP). . Also for my qualification with BPP I am given a great deal of support. For each of my exams I have been given course notes on top of my days at college and also my tutor is easy to contact for any queries I have.

6b. How much support do you receive from your employer?


On the job I receive helpful training from my team so I can improve and learn for my day to day tasks. My employer supplied me with a buddy so i could settle into the office and if i had any questions i could contact them to help me. My real support comes from the team as they help train me to improve within insolvency and i believe i have improved drastically throughout my short time at RSM

7. How well does your salary/package meet your costs?


The salary I receive is very good considering the support i am also given. I believe i justify why i deserve the salary but i was shocked at the amount i received as it is above average for the average apprenticeship. A bonus of the job, is that i get given bonus' on my package such as health care and possible extra days holiday.

8. Are there many opportunities outside of work?


There are plenty of opportunities outside of work to progress and i am given time in order to study and progress my understanding. The firm do run secondments so I could have opportunities to explore other departments to further my understanding of different roles and the firm as a whole.

9a. Would you recommend RSM to a friend? *


9b. Why? *

I would recommend RSM as they have allowed myself to progress as a person as well as earn money, gain a qualification and give myself support. Because I wanted to earn money but also gain experience I decided to apply for apprenticeships. Upon my interviews RSM stood out due to the support and friendly atmosphere which came across. This didn't change when i started and i still receive help for any of my concerns. So I would greatly recommend RSM school leaver programme as it gives you an advantage with a career in accountancy.

10. What tips or advice would you give to others applying to RSM? *

The tips I would give to anyone looking to apply is to be yourself. The key is to be relaxed and also research into the role you are applying for. By researching it will allow you to shine in the interview and give you a head start on your first day should you get the job. The key however, is to be yourself as the firm respect everyone's personality.

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