Trainee IT Technician Review

by Laing O'Rourke

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My job title is Trainee IT Technician. I am spending the next 5 years working with different teams within the IT function. Currently I am providing technical support. This involves learning how to troubleshoot/diagnose issues and how to support staff with their technical equipment.

9/10

2. Have you learnt any new skills or developed existing skills?

So far I have learnt how to support people with technical problems and developed an understanding of IT processes, subjects and technology.

9/10

3. To what extent do you enjoy your programme?

I enjoy my job and the people I work with because I am being trained in a field which I actually have an interest in.

9/10

4. How valued do you feel by Laing O'Rourke?

My employer makes me feel like more of an investment than a resource.

9/10

5. How well organised/structured is your programme?

The programme co-ordinators do a good job or organising events for and supporting the apprentices.

9/10

6a. How much support do you receive from your training provider?

My manager and my colleagues are always willing to help me with anything that I need. There is constant support.

10/10

6b. How much support do you receive from your employer?

My manager and my colleagues are always willing to help me with anything that I need. There is constant support.

10/10

7. How well does your salary/package meet your costs?

My salary more than covers my living costs and essential expenses.

9/10

8. Are there many opportunities outside of work?

I have been provided with opportunities to socialise with colleagues outside work for annual holidays, attend events and to volunteer in charitable days.

8/10

9. Would you recommend Laing O'Rourke to a friend?

Yes

9b. Why?

Laing O'Rourke have provided me with a great opportunity that I wish was more available to school/college leavers.

10. What tips or advice would you give to others applying to Laing O'Rourke?

As an employer, Laing O'Rourke aren't just looking for qualifications, but life skills, experience and qualities. It's important to know how to showcase these things throughout your application. Relate your experiences back to the qualities the company is looking for.