Advanced Apprentice - 2nd Line Support Review

by Fujitsu

Best Apprenticeship Employer

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

2nd line support for Fujitsu on the Morrisons account. Fixing any hardware and software issues on Morrisons tills.

8/10

2. Have you learnt any new skills or developed existing skills?

Learn't about networking, software and remote desktop.

8/10

3. To what extent do you enjoy your programme?

I'm enjoying the programme very much and feel its progressing along nicely.

8/10

4. How valued do you feel by Fujitsu?

I feel valued by Fujitsu and have been trusted to produce documents for others.

8/10

5. How well organised/structured is your programme?

Its progressing along nicely, although I feel college meetings could be more frequent.

8/10

6a. How much support do you receive from your training provider?

I'm only 3 months into the apprenticeship, so I haven't really had a chance to get going on the college side of things. Although the training I have received so far has been fantastic.

7/10

6b. How much support do you receive from your employer?

I have been assigned a mentor which has really helped me to settle into the company. My manager is regularly checking up on me, to see how things are going.

8/10

7. How well does your salary/package meet your costs?

I live locally so traveling isn't an issue. So meets my costs fine.

8/10

8. Are there many opportunities outside of work?

Apprentice meetings are setup to give you an opportunity to meet other apprentices. Fundraising opportunities are avaliable for you to choose.

8/10

9. Would you recommend Fujitsu to a friend?

Yes

9b. Why?

Good place to work, decent salary for an apprenticeship.

10. What tips or advice would you give to others applying to Fujitsu?